1. Importance of Outsourcing in banking industry
  2. Outsourcing call in banking industry
  3. Pros and Cons of Outsourcing in Banking Industry
  4. Outsourcing Risk
  5. Conclusion

Importance of Outsourcing in banking industry

Nowadays outsourcing is well-practiced in industry. The construct of outsourcing is recent because of the existence of the human community. With the division of labor and specialization of the occupation, the core competence has become additional narrowly and outlined. Further, an increase in the quality of functions necessitated specialization. Therefore, to in-source or source may be a strategic call for several twenty-first-century organizations.

Just like the other trade, Banking is additionally influenced by the nonsense –outsourcing. Banking and monetary services trade across the world is witnessing strong growth in the past few decades. The expansion is especially thanks to the dynamic regulative atmosphere, fast technological advancements, and heightened competition. Banks are forced to consolidate to realize economies of scale and scope. This dynamic landscape within the industry is driving banks to explore outsourcing choices to succeed in inefficiency.

Principles on “Outsourcing in monetary Services” is issued by Basel Committee. The committee has developed a set of principles that provides steering to banks and monetary establishments to assist higher mitigate risks thanks to outsourcing.

The Nepal Rastra Bank (NRB) has recognized outsourcing for banks and monetary establishments. Such functions embrace IT functions, internal audit performance, and alternative non-core banking functions. Data Technology pointers 2012 needs the bank to make sure that outsourcing vendors are capable of delivering the specified level of performance, service reliableness, capability, and security. Unified Directives 2019 permits the banks to source internal audits and rent workers for conducting non-core activities.

Outsourcing call in banking industry

Activities ought to be outsourced and that tasks ought to be done in-house should follow the questions included below:

  • Should a bank source its improvement perform, or rent in-house cleaners to perform this function?
  • Should the choice be identical for company designing, deposit acceptance, or loan sanctionative functions?

Badly-planned outsourcing may end in the erosion of service worth and value step-up. On the opposite hand, a well-planned outsourcing call will facilitate bank management to sleep higher in the dark, knowing that the responsibility of deliverables is in safe hands. Core activities being central to their strategy can’t be outsourced whereas non-core activities are often outsourced.

Pros and Cons of Outsourcing in Banking Industry


Many banks seeking to extend stockholder worth source to require advantage of a spread of advantages. Such edges include:

  • Cost containment or reduction,
  • Easy to get external experience,
  • Outsourcing will bring contemporary minds to the business of the bank
  • Free time of the present consultants,
  • Allow management to specialize in its core competencies,
  • Brand building and promoting of bank merchandise,
  • Access to new technology, and
  • Less capital investment and effective utilization of funds.


Outsourcing isn’t free from drawbacks. Such drawbacks include:

  • Quality of the result of the bank depends upon the standard of outsourcing vendor;
  • Poor performance by the outsourcing merchant leads to poor quality of services to the customer;
  • When a selected business method is outsourced by the bank, the workers of the bank could lose interest and motivation for experience and innovation; and
  • Difficulty in examination costs as value quoted by one merchant can be different from another on account of variations in merchandise, processes, services, technology, and name.

Outsourcing Risk

The decision to the source is related to multiple styles of risks, as well as risks related to increasing labor and alternative method prices. In some cases, risks might not be important once thought of on an individual basis. But, once they move with alternative risk areas, they will be excessive in combination. The decision to the source could cause an increase in numerous risks as explained below:

  • Strategic Risk: Strategic risk will arise from adverse business choices and will end in adverse effects on earnings or capital. The bank could incur inessential value by not selecting the correct service supplier. Additionally, the bank could fail to implement acceptable oversight of the supplier.
  • Reputation Risk: Reputation risk may result from poor service from third parties.
  • Compliance Risk: If outsourced supplier has inadequate management systems in situ, this might increase compliance risk.
  • Operational Risk: Outsourcing parts of the supply-chain processes to the lower quality vendors could hinder production and delivery ensuing to extend operational risk.
  • IT Risks: Many outsourcing arrangements of banks are heavily addicted to net access. So, breakdowns in property and therefore like for an adequate IT infrastructure could produce technology risks.
  • Legal/Regulatory Risk: Legal problems associated with privacy, confidentiality, and security of business transactions could increase.


To in-source or source may be a strategic call for several twenty-first-century organizations as well as industry. Outsourcing the core or non-core activities may be a strategic call for banks because it will affect the standard and value of services and especially the bottom line. the choice to the source is related to multiple styles of risks. Therefore, Banks ought to follow acceptable risk mitigation ways on an everyday basis for managing outsourcing arrangements.

About the Author

BankReed Admin

Banking Professional with 16 Years of Experience. The idea to start this Blogging Site is to Create Awareness about the Banking and Financial Services.

View All Articles